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Succession Planning  

 

Recent Articles

 

March 14, 2007 10:05 AM

How Does Succession Planning Differ from Replacement Planning?

By: William J. Rothwell, Ph.D., SPHR
Category: Succession Planning  

Ask a CEO to define succession planning. There is a good chance that, if you do that, you will find that the average CEO confuses replacement planning and succession planning. But they are truly not the same.

Replacement planning assumes that the organization chart will remain unchanged over time. It usually identifies "backups" for top-level positions, as they are identified on the organization chart, and stops there. A typical "replacement chart" will list about 3 people as "backups" for each top-level position and will usually indicate how ready each person is to assume the role of the current job incumbent.

Succession planning, in contrast, focuses on developing people rather than merely naming them as replacements. Its goal is to build deep bench strength throughout the organization so that, whenever a vacancy occurs, the organization has many qualified candidates internally that may be considered for advancement.

In most cases, organizational leaders recognize that it is wiser to focus beyond replacement planning to succession planning to build the long-term sustainability and viability of the organization.

Several common symptoms, if they appear in an organization, may indicate the need for this more systematic approach to succession planning. Among them:

  • The organization has conducted a retention risk analysis, a process of estimating the projected departure dates for each individual in the workforce or work group, for reasons of retirement or otherwise.

  • The organization has no way to respond quickly to sudden, surprise losses of key talent. If a key person is suddenly lost due to death, disability or resignation, it may take a long time to find a suitable replacement.

  • The time it takes to fill positions-what is called the time-to-fill metric--is unknown or is perceived by managers to be too long.

  • Managers at one or many levels complain that they have trouble finding people ready for promotion or else have trouble finding people who are willing to accept promotions as vacancies occur.

  • Workers complain that promotion decisions are made unfairly or capriciously.

  • Women, minorities, and other groups protected by law are not adequately represented at various levels and in various functions throughout the organization.

  • Critical turnover-that is, the percentage of high potential workers leaving-is higher than the number of fully successful (average) workers leaving.

One approach is to develop talent pools. A talent pool is a group of people being prepared for more challenging responsibilities.

Individuals to be placed in talent pools may be surfaced by various means. One approach is to ask managers to assess and nominate people. Another approach is to apply objective assessment methods-such as multi-rater full-circle assessments to identify individuals who are likely to be worthwhile to develop for future responsibility.

Talent pools dramatize the difference between replacement planning and succession planning. In replacement planning, individuals are usually identified as "backups" for specific positions.

But replacement planning encourages promotions only in "silos" of specialization. In contrast, succession planning encourages managers at all levels to regard talent in any part of the organization as a possible successor for positions immediately above them. Hence, talent pools may be identified underneath each "level" on the organization chart but are not tied to specific positions at the next higher levels.

In many cases, talent pools are filled from the bottom up. High potential candidates being prepared for possible promotion are placed in talent pools. Of course, no promises are made to people who enter pools that they will actually receive promotions. Instead, the organization commits to help individuals prepare themselves to qualify for higher levels of responsibilities. But it is up to individuals to continue to perform well in their current jobs while also preparing themselves to meet the new challenges at higher levels of responsibility. Successfully implemented, when a vacancy occurs, the organization will have a pool of internal candidates ready to meet the challenge.

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Posted by David


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June 30, 2008 8:15 AM

Summer Lovin'
Category: Goal Management Succession Planning Pay for Performance

Summer's finally here! The great days of backyard BBQs, soaking in the sun, and kicking back with the kids are upon us... But most of us still have to work, at least a little bit. So, what's your focus for these long summer days at the office? MORE MORE

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Posted by David

June 23, 2008 5:15 AM

Healthcare Organizations Creating a High Performance Workforce
Category: Performance and Talent Management Employee Evaluations Succession Planning Pay for Performance HR Software

Traditionally, the healthcare arena wasn't one in which cultivating a high performance workforce had been a focus. Merit pay increases and spot bonuses just weren't part of the picture for most healthcare workers. MORE MORE

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Posted by David

April 9, 2008 5:30 AM

Automated employee performance tool helps zoo focus on high achievers
Category: Performance and Talent Management Goal Management Succession Planning Pay for Performance

The Zoological Society of San Diego operates the San Diego Zoo, a wild animal park and several animal hospitals and research facilities for endangered species. They have 2,400 year-round employees and approximately 3,000 employees during the summer. Born in the early 1900's, the Zoo has a long history, and an engrained culture. In 2005, the organization implemented a new strategic plan. Part of that plan included more employee accountability, and a focus on employee recruitment and retention. Tim Mulligan, their Director of Human Resources, was brought on board to propel the Zoo with an enhanced employee performance process. MORE MORE

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Posted by David